Home » FAQ (frequently asked questions)
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The original invoice must be transferred to the account receivables.
Yes, you can select more than one file and make the remittance.
Yes, management fees for the “payment agreement” module as well as income capture are handled automatically.
Yes, you can always cancel collections in the income entry screen.
No, you can’t cancel an invoice, but you can still make a credit note.
Yes, you can change the invoice date.
Yes, you can link several files together.
Yes, you can activate one of the two modules in the same folder.
To submit a partially collected report, you need to add a final receipt.
Yes, you can change the name of the beneficiary.
Yes, you can recalculate the rate as long as the supplier report has not been transferred to the supplier accounts.
Yes, you must use the action menu in the file screen to send the entire file.
Yes, it is possible to activate charges in the payment condition screen.
Yes, it is possible to block/give access to users in the security menu.
Yes, account statements can be sent automatically.
Check whether collection is active for the file.
Use the “Action” menu in the receipt you wish to cancel.
Reactivate the file by right-clicking on the tree structure and select “Reactivate”.
In the accounts receivable screen, you can use the “Edit” button to change the contact details.
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